FAQs | Easy Rental Amman Airport Car Rental

FAQs | Easy Rental Amman Airport Car Rental

Why should I book online?

We search all rental companies and return to you with the best rates available.

Are there any special offers/discounts running at present?

All current offers are automatically returned in the booking engine search results. 

What will the make and the model of the vehicle be?

We cannot guarantee a specific model. Please click on a car type to view all vehicles in that group.

What is an international driver's licence and do I need one?

The International Driving Licence (IDL) is recognised worldwide as a valuable document that identifies its holder as a licensed driver when your licence is not in the same language as the country in which you are driving. You must also produce a National Driver's Licence with this licence; otherwise it will not be accepted.

What are age restrictions?

Age restrictions are set by the rental companies. This means that for insurance purposes the rental company may have a limit on the minimum or maximum age of the driver they can rent to. All age restrictions will be in the terms and conditions of each rental. Some companies also have a young or seniors driver's fee for specific age groups.

How do I amend or change my website booking?

Please logon on to our website and click on My Booking enter your email address and Password and submit a ticket with the amended times and dates and we will change them for you.

Why are flight numbers so important to provide to you?

If we do not have the correct flight details agents will not wait at the rental counter for you. If you have missed a flight or it is cancelled, please contact the rental agent directly as we cannot change any booking that commences within 24hrs. No responsibility can be accepted or compensation allowed for a failed rental due to the wrong flight details. The information you have given us is on your rental voucher.

How do I add flight details to my booking?

Please e-mail the agent directly with your details. The e-mail address is on your voucher.

How much is the security deposit I leave with the supplier?

Deposits vary for all vehicles. Please check the rental conditions on the quote page or your voucher to see the amount of the liability. A valid card in the name of the lead driver is required at the time of collection and will act as a deposit.

Am I able to take a vehicle cross-border to another country?

When you generate your quote you may view the cross-border policy in the rental conditions. If you have already booked your vehicle please contact the rental agent directly, as sometimes only certain vehicles have the cross-border privilege.

How do I cancel my booking?

To cancel a booking please logon on to our website  and click on Cancel Reservation, enter your Reference number and email address and submit a ticket with the request for cancellation.